Customer Service Representative Job at KROHNE, Beverly, MA

amJWOUttaS9yNjdUNFFDMWFwU3VCZ2VOZmc9PQ==
  • KROHNE
  • Beverly, MA

Job Description


We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. KROHNE, Inc. complies with applicable federal, state & local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

KROHNE

We are currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization.

The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment

Your main responsibilities:

1. Performs order entry and system administration for the ERP system (database). This includes the maintenance of customer data and sales territories.

2. Expedites orders with feeder factories.

3. Coordinates logistics activities as applicable to the sales process. This includes receipt and processing of orders as they are received from overseas factories.

4. Provides assistance with resolving customer complaints.

5. Provides training to Inside Sales personnel with regard to ERP system usage (new hires, etc.)

6. Interfaces with manufacturing to assist with the resolution of issues related to order quality, change orders and shipping issues.

7. Releases orders to manufacturing (picking lists, etc.)

8. Communicates with customers and representatives on issues relating to order confirmations, projects and submittal packages.

Compensation details: 21-24 Hourly Wage

PI11c6d72c36f9-30492-36168603

Job Tags

Hourly pay, Full time, Local area, Overseas,

Similar Jobs

Taylor Farms

Sanitation Manager Job at Taylor Farms

 ...Job Description: The Sanitation Manager will monitor and supervise the cleaning of the plant production equipment and facility to meet food safety, customer quality and employee safety requirements. The position will ensure employees follow Company policies and procedures... 

Vizance

Insurance Agent Job at Vizance

Vizance is looking for an experienced and detail-oriented Personal Lines Account Manager to join our Racine team! WHY VIZANCE? We pride ourselves in offering a work environment that delivers opportunities for advancement and a culture that values relationships, loyalty...

Oline Construction

Project Management Intern Job at Oline Construction

 ...Worth, TX, and Omaha, NE, Oline Construction is involved in a wide range of construction projects, including hotels, mixed-use developments, commercial buildings, and more. This is your chance to work alongside experienced professionals and get a behind-the-scenes look... 

Timeline Design+Build

Interior Designer Job at Timeline Design+Build

 ...Overview: The Interior Designer plays a vital role in the Timeline Design + Build process by leading and coordinating design teams, guiding...  ...with project timelines, documentation, and collaboration, setting up the Production Department for a successful project by minimizing... 

University of Maryland Baltimore County

Assistant Director for Safety & Training Job at University of Maryland Baltimore County

 ...locations serviced include: Technology Research Center (TRC), UMBC South Campus - BWtech South, Freshmen satellite parking lot, BWI MARC/Amtrak train station, Halethorpe MARC train station, downtown Arbutus, Catonsville, Baltimore Inner Harbor and more. This service extends...