Job Description
Job Title: Revenue Operations Manager
Are you passionate about giving back to your community and serving the youth? Who We Are:
In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purposeful lives. As a progressive organization, Woodcraft has always been responsive to the evolving needs of the communities served, and is notably inclusive, youth-led, and rooted in the Woodcraft Way, a holistic framework that develops body, mind, spirit, and service. Continuously at the forefront of expanded learning opportunities, Woodcraft Rangers has a rich history of making a significant impact in the greater Los Angeles area, believing that all youth are innately good, deserve the opportunity to realize their full potential, and should be an active participant in defining their own path.
What We Do: Woodcraft Rangers provides TK-12 expanded learning programs, including before and after school, specialty enrichment, and summer learning. In the past few years, Woodcraft has expanded its menu of services beyond traditional afterschool programs and summer camps to include early learning, environmental and social justice, college access, and inclusion services for youth with intellectual and developmental disabilities. Additionally, we offer Lifecraft, a college and career advancement program to support the development of approximately 1,000 staff. Today, Woodcraft Rangers serves more than 20,000 youth ages 4-18 annually in and from 110+ Title I schools across LA County!
Ideal Candidate: As we expand our impact, we’re looking for a Revenue Operations Manager to strengthen our sales and revenue infrastructure, develop the architecture of our internal systems, streamline CRM processes, and support our growing team of relationship managers and client-facing staff.
Why Work for Woodcraft Rangers: - Paid vacation
- Sick time
- Health Benefits
- 403(b) retirement
- Pet insurance
- Lifecraft
- Upward mobility
- Career development
- The opportunity to create a lasting positive impact on youth within your community.
Role Overview:
The Revenue Operations Manager will play a critical role in supporting our partnership and growth strategy. This individual will be responsible for designing and developing the system architecture that underpins our sales operations—ensuring our CRM and related tools are configured to support organizational strategy, scale effectively, and meet cross-departmental needs.
You will lead the development and refinement of workflows, reporting frameworks, and integrations that support the full sales lifecycle. You'll collaborate across sales, marketing, development and program implementation to align systems with goals, create usable insights, and drive operational efficiency.
This is a great opportunity for someone who thrives at the intersection of systems design, strategy, and social impact.
Responsibilities: Systems Architecture & CRM Management
- Design and evolve the architecture of our sales operations systems, ensuring a scalable, integrated structure that supports both current and future business needs.
- Own day-to-day management, configuration, and optimization of the organization’s CRM (HubSpot) and sales enablement tools (e.g., Campsite), ensuring clean, accurate, and reliable data.
- Identify opportunities to integrate tools and automate workflows to reduce manual tasks and improve responsiveness.
- Lead system-wide documentation, user training, and change management to drive adoption across teams.
Data & Performance Tracking
- Build and maintain dashboards, reports, and pipelines to track district engagement, conversion rates, and revenue forecasting.
- Use data analytics to provide insights on pipeline health, sales trends, and opportunities for improvement.
- Provide leadership and funders with regular reporting and insights on partnership development.
Sales Process Enablement
- Collaborate with the partnerships and school contracts team to manage the end-to-end sales process, including lead tracking, pipeline progression, and contract milestones.
- Support the creation of sales collateral, performance summaries, and pitch materials.
- Ensure smooth communication and transitions between sales and other key internal stakeholder teams.
Strategic Insights & Continuous Improvement
- Monitor and improve KPIs such as outreach effectiveness, time to close, and renewal rates.
- Design and implement CRM-driven outreach strategies in partnership with marketing and communications, ensuring alignment with audience segmentation,
- data analytics, and campaign goals; oversee ongoing performance monitoring and reporting to optimize engagement and conversion outcomes
- Contribute to a culture of learning by identifying best practices and supporting internal knowledge sharing.
Qualifications: - 5–7 years of experience in sales operations, CRM system architecture, data analysis, or project management—ideally within a nonprofit, education, or mission-driven B2B setting.
- Proven experience configuring and optimizing CRM tools (HubSpot preferred) and other sales platforms.
- Strong technical fluency with systems integrations, data management, and process automation.
- Excellent analytical and problem-solving skills.
- Strong communication skills with the ability to translate data and systems strategy to cross-functional stakeholders.
- Ability to balance big-picture systems thinking with attention to operational detail.
Skills:
- Experience in designing technical documentation and user training.
- Experience with school district, charter, or other education agency procurement cycles.
- Familiarity with expanded learning, K–12 education, non-profits, or youth development.
Physical Demands:
In compliance with the Americans with Disabilities Act (ADA), the following physical demands may be essential for the effective performance of this position. Reasonable accommodation will be considered to enable individuals with disabilities to perform these essential functions:
- Frequent standing is required during working hours
- The ability to travel across the Great Los Angeles area, using either a car or public transportation, is necessary several times a month.
- Regular use of hands for various tasks, such as operating a computer and handling objects, is essential.
- Must be able to occasionally lift/move up to 40 pounds.
- Reasonable accommodation is available for individuals with disabilities.
Work Environment:
We are committed to fostering an inclusive work environment and will actively consider reasonable accommodations to enable individuals to effectively perform their roles. This position operates in environments typical of the following key aspects:
- Regular exposure to computer monitors during work.
- The typical noise level of a standard work environment.
- Stable internet access is required for effective work-from-home performance.
Status: Full-time; Exempt
Salary: $73,500 annually
Location: Los Angeles
Woodcraft Rangers provides equal employment opportunities to all qualified applicants without discrimination with regard to race, religious belief, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, transitioning status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
Job Tags
Full time, Contract work, Summer work, Internship, Work from home,