Job Description
Primary Responsibilities For The Manager, Quality / Technical:
- Lead and manage a site Quality organization that includes Quality Assurance and Metallurgical.
- Responsible for Quality Assurance including the Quality Management System (QMS), Designated Supplier Quality Reps (DSQR) and implementing the Client Operating System (COS).
- Ensures compliance to customer and industry requirements including Nadcap (HT, MTL, UT), AS9100, AS9120, ISO 17025, ASTM and European Directive as well as other standards based on business requirements.
- Responsible for interaction with customers, suppliers and third-party auditors for quality system audits or product related issues.
- Develop and implement appropriate systems, metrics and processes for effectively detecting and solving issues toward standardizing and preventing recurrence.
- Promote and implement process management including risk assessment and mitigation, measurement of Critical Process Variables (CPV), development of control plans, validation of processes and the use of statistical methods.
- Responsible for managing fixed and variable cost budgets while meeting corporate objectives related to Safety, Quality, Delivery and Cost.
- Proactively gain the necessary quality and operating system knowledge to support the QMS and operating model.
- Coach, counsel, and communicate performance expectations to own employees, and effectively communicate customer and industry quality requirements to all Clients employees.
- Perform all other duties and special projects as assigned.
Required For The Manager, Quality / Technical:
- Preferably in Material, Engineering, Quality Sciences or related fields
- Seven or more years of Quality Management System.
- Knowledge of industry manufacturing processes and products.
- Knowledge of inspection methods.
- Knowledge of continuous improvement and root cause problem solving methodologies.
- Develops departmental plans including business, production and/or organizational priorities.
- Manages resources to ensure financial and operational objectives are met.
- Ability to manage, lead, coach and objectively evaluate the performance of others.
- Ability to organize and prioritize tasks and make appropriate decisions.
- Ability to mentor staff and provide developmental opportunities within or across departments.
- Ability to manage, direct and strengthen the organizational effectiveness of a Quality group.
- Ability to support interaction with customers, suppliers and third-party auditors related to quality system and product related issues.
- Ability to improve quality through structured continuous improvement processes.
- Ability to effectively communicate to raise the awareness level of Client's employees concerning Client customers' and industry quality requirements.
- Results oriented; ability to handle multiple priorities while meeting deadlines.
- Develops relationships with key customers and identifies emerging needs.
- Ability to travel as needed.
- Achieve and maintain Quality System accreditations required to conduct business.
- Achieve and maintain Customer approvals for QMS operations.
- Provide Quality testing capability and capacity while meeting product shipment plans.
- Operate in a safe and fiscally responsible manner.
Education:
- Four-year college degree required.
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